Returns & Exchanges

At 40nine, we want you to love your new timepiece, which is why we offer a 30-day return window for all unworn watches in their original packaging. If you are not completely satisfied with your purchase, follow our simple process to initiate a return or exchange.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Authorization (RA) number.

2

Prepare Your Package

Securely pack the watch in its original box, ensuring all protective films, tags, and manuals are included to avoid restocking fees.

3

Ship the Item

Affix the provided shipping label or use a tracked carrier to send the package to our designated returns center in New York.

4

Receive Your Refund

Once our quality control team inspects the item, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing